Refund Policy

Last updated: July 1, 2026

This Refund Policy defines the eligibility criteria, limitations, and conditions under which refunds may be issued by RaveNodes LLC (“RaveNodes”, “we”, “us”, “our”) to customers (“Customer”, “you”, “your”) purchasing RaveNodes hosting services. This Refund Policy forms part of the RaveNodes Terms of Service and applies only to new accounts in good standing at the time of the refund request.

1. Refund Eligibility

Only new accounts (first-time customers) are eligible for a refund within seven (7) calendar days of the original purchase date, and all Dedicated Server services are strictly non-refundable due to infrastructure and resource allocation costs.

2. Non-Refundable Services

Dedicated Servers, services purchased by returning or existing customers, services beyond the 7-day refund window, services suspended or terminated for violations of the Terms of Service or Acceptable Use Policy, and any setup fees, add-ons, or one-time charges (if applicable) are not eligible for refunds under any circumstances.

3. Chargebacks and Payment Disputes

Any chargeback, payment dispute, or payment reversal will immediately and permanently void refund eligibility and may result in account suspension or termination, restriction from future services, and recovery or administrative actions where applicable.

4. Refund Processing

Approved refunds will be issued to the original payment method and may take several business days depending on the payment provider, and RaveNodes reserves the right to deny refund requests if it determines that the policy is being abused or used in bad faith.

5. Policy Updates

RaveNodes may update or modify this Refund Policy at any time without prior notice, and continued use of services constitutes acceptance of any revised terms.