Join Our Team
We are looking for passionate, game-loving individuals to help us build, support, and scale the ultimate hosting platform.
Support Agent
Help our customers with their inquiries, troubleshoot issues, and provide top-notch support to ensure a seamless experience on our platform.
About the Role
We are looking for a Customer Support Specialist for both day and night shifts who will be the first point of contact for server owners. In this role, you'll help players troubleshoot issues, set up Minecraft servers, and find answers to their questions. This is a chance to be both a player advocate and the eyes and ears of our team: you'll be the first to see what makes customers happy or confused and pass that insight to the product team.
About Us
We help Minecraft players around the world play together seamlessly with friends. Our goal is to make server management simple and accessible for every player, regardless of technical skill level.
Key Responsibilities
- Respond to customers via ticket systems, live chat, and Discord when needed.
- Help players set up Minecraft servers or resolve performance and billing issues.
- Write and update help articles, guides, and FAQs so recurring questions are easy to solve.
- Identify recurring issues and patterns, relaying feedback to product and development.
- Work scheduled day (8:00–16:00 or 16:00–0:00) or night shifts (00:00–8:00), GMT+3.
- Ensure every customer experience is friendly, fast, and solution-oriented.
Who We're Looking For
- Excellent written communication skills in English.
- Patient, solution-oriented, and calm communicator—even when dealing with frustrated users.
- Personal experience with Minecraft (servers, modpacks, etc.) or a strong willingness to learn quickly.
- Technical background in game hosting or system administration is a plus.
- Able to work independently, manage multiple tickets at once, and stay well organized.
Why Join the Team?
- Work in a niche that's genuinely fun: Minecraft, servers, and player communities.
- Opportunity to work at a fast-growing, ambitious hosting company.
- Strong support for growth into areas like development, sysadmin, marketing, or design.
- Your work and impact are directly visible in positive community feedback.
Marketing Manager
Drive our brand growth, coordinate community events, manage social media campaigns, and find creative ways to bring new creators and communities.
About the Role
Drive brand strategy, creator sponsorships, and organic social campaigns to scale our hosting platform.
About Us
We build game hosting experiences designed to connect creators and gaming communities.
Key Responsibilities
- Manage social channels, content calendars, and creator partner sponsorships.
- Analyze marketing metrics and optimize conversion funnels.
Who We're Looking For
- Proven track record in social growth or creator marketing within gaming.
- Strong analytical and copywriting skills.
Why Join the Team?
- Direct creative control over campaign execution.
- Work directly with high-profile gaming creators.
Frontend Developer
Craft beautiful, responsive, and high-performance web interfaces for our platform, ensuring a seamless experience for our users across all devices.
About the Role
Maintain and build new features for our modern customer dashboard and web platforms.
About Us
We prioritize fast, fluid, and intuitive web interfaces tailored for server administrators.
Key Responsibilities
- Build modular React/Next.js components and optimize web performance.
- Work closely with backend engineers to integrate APIs.
Who We're Looking For
- Strong proficiency in TypeScript, React, Next.js, and Tailwind CSS.
- Eye for UI/UX micro-interactions.
Why Join the Team?
- Modern tech stack without legacy code friction.
- High level of autonomy over frontend architecture.
Why Work With Us?
We empower team members with competitive perks, autonomy, and impactful projects that genuinely level up your career.
Competitive Compensation
We value high performance and offer competitive pay packages with regular reviews, performance bonuses, and direct financial growth opportunities.
Build a Strong Portfolio
Work on real-world infrastructure serving thousands of gamers. Gain high-impact experience and projects that look stellar on your resume.
100% Remote Freedom
Work from anywhere in the world with flexible hours. We prioritize productivity and quality over rigid, outdated office schedules.
Free Server Perks
Get complimentary access to high-spec game server hosting, dedicated hardware testing environments, and early access to our tech stack.
Frequently Asked Questions
Find answers to common questions about our team culture and hiring process.